<strong>Business Process Outsourcing</strong>
Permanent Work From Home
Remote
Salary ₹14K in hand and ₹18K CTC + ₹2K quarterly bonus
Shining Stars Institution & Travels is hiring Customer Service Executive for remote work from home. Freshers and experienced candidates can apply. English and Hindi both are needed. This is a permanent WFH opening.
Contact HR Fehmina: +91 9026050432
<strong>Job Work</strong>
You will handle customer service work from home. The work is simple and support based. You need to solve customer issues in a clear and polite way.
<ul>
<li>Resolve customer complaints</li>
<li>Handle customer queries</li>
<li>Maintain response time</li>
<li>Support high customer satisfaction</li>
<li>Update CRM records</li>
<li>Escalate complex issues</li>
</ul>
<strong>Eligibility</strong>
Any UG or graduate can apply. Freshers can also apply. Experienced candidates are welcome too. Good communication is important.
<ul>
<li>Any UG</li>
<li>Graduate</li>
<li>Fresher can apply</li>
<li>Experienced can apply</li>
<li>English and Hindi required</li>
<li>Good speaking skills</li>
</ul>
<strong>Work Details</strong>
This is a 6 days working profile. The mode is fully remote. Candidates should be ready for customer handling work in a BPO process.
<ul>
<li>Work from home</li>
<li>Remote setup</li>
<li>6 working days</li>
<li>Blended process</li>
<li>Non voice process support</li>
<li>Inbound support</li>
</ul>
<strong>Skills Needed</strong>
The company wants candidates with strong communication and customer handling skills. Basic computer work is also useful.
<ul>
<li>Excellent communication in English</li>
<li>Hindi communication</li>
<li>Customer service</li>
<li>Chat process</li>
<li>Email process</li>
<li>CRM updating</li>
<li>Problem solving</li>
</ul>
Interested candidates can call HR directly.
Contact HR Fehmina: +91 9026050432
