<strong>Black And White Business Solutions</strong>
Hybrid Work
Location: Mumbai
Salary ₹2 LPA to ₹5.3 LPA
Black And White Business Solutions is hiring Customer Support Representatives for International Voice Process. Candidates with international calling experience can apply. Immediate joiners are preferred.
Contact HR: +91 9620242412
Direct Number: +91 08067432407
Email: sumitha@blackwhite.in
<strong>Job Work</strong>
This profile includes international customer support work. Candidates will handle customer and vendor calls emails and complaint resolution process.
<ul>
<li>Handle inbound calls</li>
<li>Handle outbound calls</li>
<li>Support customer queries</li>
<li>Resolve policy related issues</li>
<li>Resolve claim related queries</li>
<li>Handle escalations</li>
<li>Maintain call logs</li>
<li>Follow company SOPs</li>
<li>Support process improvement work</li>
</ul>
<strong>Skills Needed</strong>
Candidates should have strong communication skills. International voice process experience is required for this profile.
<ul>
<li>International voice process</li>
<li>Customer support</li>
<li>Inbound voice process</li>
<li>Outbound calling</li>
<li>Complaint handling</li>
<li>Escalation handling</li>
<li>Email support</li>
<li>Communication skills</li>
</ul>
<strong>Eligibility</strong>
Graduates with 1 to 3 years experience can apply. Candidates should be comfortable with rotational shifts and hybrid work setup.
<ul>
<li>Any graduate</li>
<li>1 to 3 years experience</li>
<li>International calling experience</li>
<li>Immediate joiner preferred</li>
<li>Comfortable with 24/7 shifts</li>
</ul>
<strong>Interview & Work Mode</strong>
The interview process is virtual. Selected candidates will work in hybrid mode from Mumbai location.
<ul>
<li>Virtual interview</li>
<li>Hybrid work mode</li>
<li>Rotational shifts</li>
<li>Mumbai location</li>
</ul>
<strong>About Company</strong>
Black And White Business Solutions is a recruitment and staffing company working with many large companies across India.
Interested candidates can contact HR directly through WhatsApp or email.
Contact HR: +91 9620242412
Email: sumitha@blackwhite.in
