Customer Service Representative Hiring For Graduates

Black And White Business Solutions

Hybrid Work
Location: Mumbai
Salary ₹2 LPA to ₹5.3 LPA

Black And White Business Solutions is hiring Customer Support Representatives for International Voice Process. Candidates with international calling experience can apply. Immediate joiners are preferred.

Contact HR: +91 9620242412
Direct Number: +91 08067432407
Email: sumitha@blackwhite.in

Job Work

This profile includes international customer support work. Candidates will handle customer and vendor calls emails and complaint resolution process.

• Handle inbound calls
• Handle outbound calls
• Support customer queries
• Resolve policy related issues
• Resolve claim related queries
• Handle escalations
• Maintain call logs
• Follow company SOPs
• Support process improvement work

Skills Needed

Candidates should have strong communication skills. International voice process experience is required for this profile.

• International voice process
• Customer support
• Inbound voice process
• Outbound calling
• Complaint handling
• Escalation handling
• Email support
• Communication skills

Eligibility

Graduates with 1 to 3 years experience can apply. Candidates should be comfortable with rotational shifts and hybrid work setup.

• Any graduate
• 1 to 3 years experience
• International calling experience
• Immediate joiner preferred
• Comfortable with 24/7 shifts

Interview & Work Mode

The interview process is virtual. Selected candidates will work in hybrid mode from Mumbai location.

• Virtual interview
• Hybrid work mode
• Rotational shifts
• Mumbai location

About Company

Black And White Business Solutions is a recruitment and staffing company working with many large companies across India.

Interested candidates can contact HR directly through WhatsApp or email.

Contact HR: +91 9620242412
Email: sumitha@blackwhite.in