Hiring organization
Rivera Manpower Services
Employment Type
Full-time
Job Location
Bengaluru, India
Date posted
April 11, 2026
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Position title
Customer Support Associate – Inbound Telecom Process
Base Salary
₹2.5L-₹6.5L Per year
Description
Company: BPO Solutions (Posted by Rivera Manpower Services)
Location: Bengaluru (In-office)
Job Type: Full-time
Experience: 1 – 5 Years
Salary: ₹2.5 – ₹6.5 LPA
Contact Details:
- Phone / WhatsApp: +91 9742630123
- Phone / WhatsApp: +91 7829336034
- Phone / WhatsApp: +91 9380300644
Job Overview
- Hiring Customer Support Associates for UK & US telecom process
- Inbound role with voice, email, and chat support
- Ideal for candidates with strong communication and technical skills
Key Responsibilities
- Handle customer queries professionally
- Assist customers with technical troubleshooting
- Provide step-by-step solutions
- Log and track issues in system
- Escalate complex problems when required
- Ensure high customer satisfaction
Skills and Qualifications
- Graduate in any discipline (experience preferred)
- Strong technical knowledge
- Excellent communication skills (spoken and written)
- Good problem-solving ability
- Ability to work in fast-paced environment
- Willing to work in shifts
Benefits
- Competitive salary package
- Growth opportunities
- Training and development programs
- Supportive work environment
How to Apply
- Call or WhatsApp to book interview slot
- Contact: +91 9742630123
- Contact: +91 7829336034
- Contact: +91 9380300644
