Customer Support Associate – Inbound Telecom Process

Company: BPO Solutions (Posted by Rivera Manpower Services)
Location: Bengaluru (In-office)
Job Type: Full-time
Experience: 1 – 5 Years
Salary: ₹2.5 – ₹6.5 LPA

Contact Details:

• Phone / WhatsApp: +91 9742630123
• Phone / WhatsApp: +91 7829336034
• Phone / WhatsApp: +91 9380300644

Job Overview

• Hiring Customer Support Associates for UK & US telecom process
• Inbound role with voice, email, and chat support
• Ideal for candidates with strong communication and technical skills

Key Responsibilities

• Handle customer queries professionally
• Assist customers with technical troubleshooting
• Provide step-by-step solutions
• Log and track issues in system
• Escalate complex problems when required
• Ensure high customer satisfaction

Skills and Qualifications

• Graduate in any discipline (experience preferred)
• Strong technical knowledge
• Excellent communication skills (spoken and written)
• Good problem-solving ability
• Ability to work in fast-paced environment
• Willing to work in shifts

Benefits

• Competitive salary package
• Growth opportunities
• Training and development programs
• Supportive work environment

How to Apply

• Call or WhatsApp to book interview slot
• Contact: +91 9742630123
• Contact: +91 7829336034
• Contact: +91 9380300644