<strong>Customer Support Associate</strong>
Bagchi Technology Solutions
Location: Durgapur, West Bengal.
Work Mode: Remote with office visit if needed.
Shift: US shift.
Pay: From ₹15K a month.
Openings: 5
You can apply through email: <strong>reply.bts@bagchitechnology.in</strong>.
You can also connect on WhatsApp: <strong>+91 9126043055</strong>.
This opening is for a Customer Support Executive in voice process. The work needs good English communication. Freshers can also apply. The company wants people who can work in a US shift and stay service focused.
<strong>About The Work</strong>
The selected person will handle customer calls in a professional way. The work needs clear English speaking and writing. Customer service quality should stay strong. The person should follow process rules and meet performance goals.
<strong>Responsibilities</strong>
<ul>
<li>Handle customer support calls</li>
<li>Speak with customers in English</li>
<li>Keep service quality high</li>
<li>Follow process guidelines</li>
<li>Meet daily performance targets</li>
<li>Work on Saturdays when needed</li>
<li>Support customers in a polite way</li>
</ul>
<strong>Eligibility Criteria</strong>
<ul>
<li>Good spoken English</li>
<li>Good written English</li>
<li>Must stay in Durgapur, West Bengal</li>
<li>Own laptop or desktop</li>
<li>Stable internet connection</li>
<li>Noise-cancellation headset</li>
<li>Comfort with US shift</li>
<li>Ready for work from home and office visit</li>
<li>Self-motivated nature</li>
<li>Performance-driven mindset</li>
</ul>
<strong>Preferred Candidates</strong>
<ul>
<li>Customer support experience</li>
<li>Telecalling experience</li>
<li>BPO experience</li>
<li>International voice process experience</li>
<li>Freshers with strong communication skills</li>
</ul>
<strong>Compensation</strong>
This is a commission-based opportunity for incentives. Earnings depend on performance. High performers may earn more based on productivity and results.
<strong>How To Apply</strong>
Send your updated resume, contact number, current location, and voice introduction if available.
Apply by email: <strong>reply.bts@bagchitechnology.in</strong>.
You can also WhatsApp: <strong>+91 9126043055</strong>.
