<p><strong>British Telecom Captive Unit Gurugram (via Touch Consultants)</strong></p>
<p>Gurugram (Cyber City) | Hybrid Work Mode after Training | Full Time | 1–6 Years Experience | Salary ₹38K In Hand</p>
<p>Contact: <strong>9871002848 (WhatsApp Resume)</strong></p>
<h3><span><strong>About This Role</strong></span></h3>
<p>This role is for <strong>Customer Care Executive</strong> in international voice process. Work includes talking to international customers and solving their queries. Good English speaking is very important.</p>
<p>Interview process is simple with only <strong>2 rounds</strong>. Selection is fast through virtual interview.</p>
<h3><span><strong>Main Responsibilities</strong></span></h3>
<ul>
<li>Handle <strong>international customer calls</strong></li>
<li>Solve customer problems clearly</li>
<li>Maintain good communication on calls</li>
<li>Keep customer satisfied</li>
<li>Update call details in system</li>
</ul>
<h3><span><strong>Skills Required</strong></span></h3>
<ul>
<li>Experience in <strong>international BPO voice</strong></li>
<li>Strong <strong>English communication skills</strong></li>
<li>Basic <strong>computer knowledge</strong></li>
<li>Ability to handle customers politely</li>
</ul>
<h3><span><strong>Work Details</strong></span></h3>
<ul>
<li>Hybrid mode after training</li>
<li>Both side <strong>cab facility available</strong></li>
<li>Week off not fixed (mostly Saturday or Sunday)</li>
<li>Location: Cyber City, Gurugram</li>
</ul>
<h3><span><strong>Salary and Benefits</strong></span></h3>
<p>Salary is around <strong>₹38K in hand</strong> and <strong>₹42K CTC</strong> after training. Extra <strong>incentives</strong> are also given. Cab facility is provided for both sides.</p>
<h3><span><strong>Selection Process</strong></span></h3>
<ul>
<li>Round 1: Voice & Accent (VNA)</li>
<li>Round 2: Operations</li>
</ul>
<h3><span><strong>Apply Now</strong></span></h3>
<p>Interested candidates should send resume on WhatsApp for quick response.</p>
<p>Contact: <strong>9871002848</strong></p>
