<strong>Company:</strong> Shining Stars Institution & Travels (ShiningStarsITPL)
<strong>Position:</strong> Customer Care Executive / Customer Success Associate
<strong>Industry:</strong> BPM / BPO
<strong>Location:</strong> Work From Home (Remote)
<strong>Employment Type:</strong> Full Time, Permanent
<strong>Salary:</strong> ₹1.5 – ₹2 Lacs P.A (₹18K CTC | ₹14K In-hand + ₹3K Quarterly Bonus)
<strong>HR Contact:</strong> Kuldeep Singh – 7652025525
<strong>Responsibilities</strong>
<ul>
<li>Resolve customer issues and queries via voice process</li>
<li>Ensure customer satisfaction through effective communication</li>
<li>Conduct quality assurance surveys with customers</li>
<li>Improve overall customer service experience</li>
</ul>
<strong>Eligibility & Skills</strong>
<ul>
<li>Undergraduate / Graduate – both can apply</li>
<li>Freshers and experienced candidates welcome</li>
<li>Strong verbal and written communication skills</li>
</ul>
<strong>System Requirements</strong>
<ul>
<li>Laptop with i5 / Ryzen 5 processor or above (i3 / Ryzen 3 not allowed)</li>
<li>Stable WiFi connection with power backup</li>
</ul>
<strong>Key Skills</strong>
<ul>
<li>Customer Care, Customer Support</li>
<li>BPO Voice / Inbound Process</li>
<li>Telecalling & Customer Handling</li>
</ul>
<strong>How to Apply</strong>
<strong>Send your resume or contact on WhatsApp at 7652025525</strong>
