Hiring – Chat Support Executive

Job Title: Chat Support Executive

Handle customer queries, provide service support, and resolve issues efficiently in an international BPO environment.

Organization: I Way Solutions
Location: Mohali, Chandigarh, Panchkula
Job Type: Full-time
Salary: 3 – 4.25 LPA
Openings: 250
Contact: HR Asha – 9780947987

About the Company

I Way Solutions is a leading BPO solutions provider offering global customer service, chat, and support processes. The company focuses on providing a dynamic work environment and growth opportunities in international BPO operations.

Key Responsibilities

• Handle customer queries via chat and calls efficiently
• Provide timely solutions and support to clients
• Maintain a professional and customer-friendly approach
• Follow company processes and guidelines while resolving issues
• Document interactions and update records accurately

Requirements / Eligibility

• Minimum qualification: 12th pass (Graduates and Postgraduates preferred)
• Basic computer knowledge is required
• Excellent communication skills in English
• Customer-focused and problem-solving mindset
• Freshers and experienced candidates can apply

Perks & Benefits

• Full salary during training period
• Provident Fund (PF) and ESI benefits
• Exposure to international BPO operations
• Dynamic work environment with growth opportunities

How to Apply
Interested candidates can call HR Asha directly at 9780947987 for more information or to schedule an interview.