<p><strong>Job Title:</strong> Chat Support Executive</p>
<p>Handle customer queries, provide service support, and resolve issues efficiently in an international BPO environment.</p>
<p><strong>Organization:</strong> I Way Solutions<br /><strong>Location:</strong> Mohali, Chandigarh, Panchkula<br /><strong>Job Type:</strong> Full-time<br /><strong>Salary:</strong> 3 – 4.25 LPA<br /><strong>Openings:</strong> 250<br /><strong>Contact:</strong> HR Asha – 9780947987</p>
<p><strong>About the Company</strong></p>
<p>I Way Solutions is a leading BPO solutions provider offering global customer service, chat, and support processes. The company focuses on providing a dynamic work environment and growth opportunities in international BPO operations.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Handle customer queries via chat and calls efficiently</li>
<li>Provide timely solutions and support to clients</li>
<li>Maintain a professional and customer-friendly approach</li>
<li>Follow company processes and guidelines while resolving issues</li>
<li>Document interactions and update records accurately</li>
</ul>
<p><strong>Requirements / Eligibility</strong></p>
<ul>
<li>Minimum qualification: 12th pass (Graduates and Postgraduates preferred)</li>
<li>Basic computer knowledge is required</li>
<li>Excellent communication skills in English</li>
<li>Customer-focused and problem-solving mindset</li>
<li>Freshers and experienced candidates can apply</li>
</ul>
<p><strong>Perks & Benefits</strong></p>
<ul>
<li>Full salary during training period</li>
<li>Provident Fund (PF) and ESI benefits</li>
<li>Exposure to international BPO operations</li>
<li>Dynamic work environment with growth opportunities</li>
</ul>
<p><strong>How to Apply</strong><br />Interested candidates can <strong>call HR Asha directly</strong> at <strong>9780947987</strong> for more information or to schedule an interview.</p>
