Customer Care Executive
Company Name: MNC Group
Hiring Partner: Anisha Global Services
Job Type: Full-time
Location: Noida Sector 144
Salary: ₹3 LPA - ₹4.8 LPA
Experience: 0-2 Years
Work Mode: Hybrid
Openings: 100
MNC Group is hiring Customer Care Executives for its international process team. Freshers can apply. Candidates with International BPO experience are also welcome. Immediate joiners will be preferred.
Contact Details
Contact Number: +91 9830234382
Contact Number: +91 8971637174
This is a great opportunity for graduates who want to build a career in the BPO industry. The company offers a hybrid work model and fixed shifts. Employees will also receive additional allowances and transport support.
The role is for Associate and Senior Associate positions. Candidates will work in an international process environment. Good communication skills and customer service knowledge will be helpful.
Key Responsibilities
- Handle customer queries
- Support international customers
- Process customer requests
- Resolve customer concerns
- Maintain service quality
- Follow company guidelines
- Update customer records
- Coordinate with internal teams
- Ensure customer satisfaction
- Meet process requirements
You will interact with customers and help resolve their concerns. You will be responsible for providing quality service and maintaining professional communication. Accuracy and attention to detail are important for this role.
Eligibility Criteria
- Any graduate can apply
- Freshers can apply
- International BPO experience preferred
- Customer service knowledge preferred
- Good communication skills
- Basic computer knowledge
- Ability to work in shifts
Candidates with experience in customer support non-voice processes or international operations will have an advantage. A positive attitude and willingness to learn are important.
Shift Details
- Fixed shift timing: 5:30 PM to 2:30 AM
- Saturday and Sunday off
- Two fixed weekly offs
Benefits
- Hybrid work model
- Both side cab facility
- Wi-Fi allowance of ₹1.8K per month
- Work from office allowance of ₹500
- Salary hike up to 30% on current package for eligible candidates
- Professional work environment
- Career growth opportunities
The company works with global brands across multiple industries. Employees get exposure to international processes and customer service operations. This can be a good opportunity for long-term career growth.
How To Apply
Interested candidates can contact the recruitment team using the details below.
Contact Details
Contact Number: +91 9830234382
Contact Number: +91 8971637174
Location: Noida Sector 144
Work Mode: Hybrid
-
Handle customer queries
-
Support international customers
-
Process customer requests
-
Resolve customer concerns
-
Maintain service quality
-
Follow company guidelines
-
Update customer records
-
Coordinate with internal teams
-
Ensure customer satisfaction
-
Meet process requirements
You will interact with customers and help resolve their concerns. You will be responsible for providing quality service and maintaining professional communication. Accuracy and attention to detail are important for this role.
-
Hybrid work model
-
Both side cab facility
-
Wi-Fi allowance of ₹1.8K per month
-
Work from office allowance of ₹500
-
Salary hike up to 30% on current package for eligible candidates
-
Professional work environment
-
Career growth opportunities
The company works with global brands across multiple industries. Employees get exposure to international processes and customer service operations. This can be a good opportunity for long-term career growth.
Basic computer knowledge
-
Any graduate can apply
-
Freshers can apply
-
International BPO experience preferred
-
Customer service knowledge preferred
-
Good communication skills
-
Basic computer knowledge
-
Ability to work in shifts
Candidates with experience in customer support non-voice processes or international operations will have an advantage. A positive attitude and willingness to learn are important.
