<h3>Smart Steps HR Services</h3>
<p>Gurgaon / Gurugram<br />Work Mode: In-person (Office Job)<br />Employment Type: Full Time, Permanent<br />Salary: ₹4 to ₹4.25 LPA (₹26.5K in hand approx)</p>
<p>Contact Number: 7992282636 / 7669010505</p>
<h3>Job Overview</h3>
<p>This job is for senior chat support role in a top MNC BPO process. Work is mainly handling technical queries from US customers through chat. Support is given for desktop, laptop, and mobile device issues in a non voice environment.</p>
<h3>Main Work</h3>
<ul>
<li>Handle technical chat queries from US customers</li>
<li>Solve issues related to desktop, laptop, and mobile phones</li>
<li>Provide clear and simple solutions through chat</li>
<li>Maintain proper records of customer interaction</li>
<li>Work in premium international process setup</li>
</ul>
<h3>Process Details</h3>
<ul>
<li>100% non voice chat process</li>
<li>Night shift work</li>
<li>5 days working per week</li>
<li>Cab facility available</li>
<li>International customer handling (US process)</li>
</ul>
<h3>Eligibility</h3>
<ul>
<li>Graduation or Undergraduate or B.Tech/B.E can apply</li>
<li>Minimum 1 year BPO customer service experience required</li>
<li>Good communication skill needed</li>
<li>Chat process knowledge preferred</li>
</ul>
<h3>Benefits</h3>
<ul>
<li>Good career growth opportunity</li>
<li>Excellent incentive system</li>
<li>Premium MNC brand exposure</li>
<li>Stable international process work</li>
</ul>
<h3>How to Apply</h3>
<p>Interested candidates can call or send WhatsApp resume directly.<br />Contact Number: 7992282636 / 7669010505</p>
<h3></h3>
