Hiring organization
Startek
Employment Type
Full-time
Job Location
Remote work from: India
PDF Export
Position title
Zomato Customer Support Executive - Remote
Description
Job Role: Zomato Customer Support Executive
Company: Startek (Aegis Customer Support Services Pvt. Ltd.)
Process: Zomato Blended (Voice + Chat)
Work Mode: Remote
Hiring Office: Jaipur
Experience: 0–1 Year
Openings: 50
Education: Undergraduate / Graduate
Languages: Hindi and English
Contact Details:
HR Abhinav: 8810406322 (WhatsApp Only)
Startek is hiring for the Zomato Customer Support Process. Freshers and experienced candidates can apply.
Responsibilities
- Handle customer calls and chats.
- Resolve order and delivery issues.
- Assist with cancellations and refunds.
- Maintain customer interaction records.
- Escalate complex issues when needed.
- Meet quality and performance targets.
Requirements
- Undergraduate or graduate candidates.
- Freshers and experienced applicants welcome.
- Good Hindi and English communication.
- Basic computer and typing skills.
- Own laptop and stable Wi-Fi required.
Shift Details
- 9-hour rotational shifts.
- Night shifts included.
- Rotational weekly offs.
- No leaves during the first 90 days.
- Festival leaves are not available.
Benefits
- PF and ESIC.
- Quarterly performance bonus.
- Learning and career growth opportunities.
- No recruitment fees.
How to Apply
HR Abhinav at 8810406322
