Company: Skillspoter
Employment Type: Full-time (On-site – Mohali)
Salary: ₹23,000 – ₹33,000 per month
HR Contact: +91 7508483690 / +91 7973946240
Job Overview:
Skillspoter is hiring International Chat & Voice Process Executives for its Mohali office. This role is ideal for individuals with excellent English communication skills who are ready to work in a fast-paced global BPO environment. You’ll engage with international customers through chat and voice interactions, resolve queries, and ensure top-notch service delivery while working in rotational night shifts.
Responsibilities:
- Handle international customer queries through chat and voice channels.
- Maintain professionalism and empathy in all communications.
- Troubleshoot and resolve issues effectively and promptly.
- Document interactions and maintain accurate records in the CRM system.
- Collaborate with team leads to meet quality and performance targets.
- Follow company protocols and ensure customer satisfaction in every interaction.
Skills & Requirements:
- Excellent verbal and written communication in English.
- Strong customer-centric and problem-solving attitude.
- Ability to work in rotational and night shifts.
- Basic computer literacy and multitasking ability.
- Freshers and experienced candidates both welcome.
- Immediate joiners preferred.
Apply on Whatsapp/Call : +91 7508483690 / +91 7973946240
About the Company:
Skillspoter is a growing BPO service provider in Mohali, specializing in international client communication and support. The company offers a performance-driven work culture, growth opportunities, and benefits like health insurance, provident fund, and overtime pay.
