<strong>Company:</strong> Skillspoter
<strong>Employment Type:</strong> Full-time (On-site – Mohali)
<strong>Salary:</strong> ₹23K – ₹33K per month
<strong>HR Contact:</strong> +91 7508483690 / +91 7973946240
<strong>Job Overview:</strong>
Skillspoter is hiring <strong>International Chat & Voice Process Executives</strong> for its Mohali office. This role is ideal for individuals with excellent English communication skills who are ready to work in a fast-paced global BPO environment. You’ll engage with international customers through chat and voice interactions, resolve queries, and ensure top-notch service delivery while working in rotational night shifts.
<strong>Responsibilities:</strong>
<ul>
<li>Handle international customer queries through chat and voice channels.</li>
<li>Maintain professionalism and empathy in all communications.</li>
<li>Troubleshoot and resolve issues effectively and promptly.</li>
<li>Document interactions and maintain accurate records in the CRM system.</li>
<li>Collaborate with team leads to meet quality and performance targets.</li>
<li>Follow company protocols and ensure customer satisfaction in every interaction.</li>
</ul>
<strong>Skills & Requirements:</strong>
<ul>
<li>Excellent verbal and written communication in English.</li>
<li>Strong customer-centric and problem-solving attitude.</li>
<li>Ability to work in rotational and night shifts.</li>
<li>Basic computer literacy and multitasking ability.</li>
<li>Freshers and experienced candidates both welcome.</li>
<li>Immediate joiners preferred.</li>
</ul>
<strong>Apply on Whatsapp/Call : +91 7508483690 / +91 7973946240</strong>
<strong>About the Company:</strong>
Skillspoter is a growing BPO service provider in Mohali, specializing in international client communication and support. The company offers a performance-driven work culture, growth opportunities, and benefits like health insurance, provident fund, and overtime pay.
