<strong>Company:</strong> Ujobs Consulting
<strong>Position:</strong> Chat Support Specialist (Non-Voice)
<strong>Industry:</strong> BPO | Banking Support
<strong>Location:</strong> In-Person Office – Mumbai
<strong>Employment Type:</strong> Full-time | Permanent
<strong>Salary:</strong> ₹2.25L – ₹3.6L per year
<strong>HR Contact:</strong> 9560932363
<strong>Key Responsibilities</strong>
<ul>
<li>Handle UK customer queries via live chat</li>
<li>Provide accurate and timely resolutions</li>
<li>Update and document chat interactions</li>
<li>Meet response time and quality metrics</li>
</ul>
<strong>Eligibility & Skills</strong>
<ul>
<li>Graduate with 1 year international customer service experience</li>
<li>Strong written English communication</li>
<li>Comfortable with UK night shifts</li>
<li>Must be based in Mumbai</li>
<li>Immediate joiners preferred</li>
</ul>
<strong>Additional Information / Benefits</strong>
<ul>
<li>UK rotational shifts (12:00 PM – 4:00 AM, any 9 hrs)</li>
<li>5 working days with 2 rotational offs</li>
<li>Incentives and overtime allowance</li>
<li>Night shift cab facility (pickup & drop)</li>
<li>Health insurance, PF, paid sick leave</li>
</ul>
<strong>How to Apply</strong>
<strong>Send your CV on WhatsApp at 9560932363</strong>
