<strong>Customer Care Executive</strong>
<strong>Company:</strong> Smart Call Center Solutions
<strong>Work Mode:</strong> Onsite
<strong>Location:</strong> Park Street, Kolkata, West Bengal
<strong>Job Type:</strong> Full Time | Permanent
<strong>Experience:</strong> 0 to 3 Years
<strong>Salary:</strong> ₹1.25 - ₹2.75 LPA
<strong>Contact Details</strong>
Contact Person: HR Nandini Shaw
Phone: +91 6289632148
Smart Call Center Solutions is hiring Customer Care Executives. The role is for international voice process. Multiple shifts are available. Both freshers and experienced candidates can apply if they meet the company requirements.
You will handle customer calls. You will communicate with international customers. You will provide support and maintain good customer service.
<strong>Responsibilities</strong>
<ul>
<li>Handle international customer calls.</li>
<li>Provide customer support.</li>
<li>Maintain good communication.</li>
<li>Resolve customer queries.</li>
<li>Follow company guidelines.</li>
<li>Deliver quality service.</li>
</ul>
<strong>Available Processes</strong>
<ul>
<li>US Voice Process.</li>
<li>Australian Process.</li>
<li>UK Process.</li>
<li>International Voice Process.</li>
</ul>
<strong>Shift Timings</strong>
<ul>
<li>US Process: 9:30 PM to 6:30 AM.</li>
<li>Part Time: 5:30 PM to 9:30 PM.</li>
<li>Australian Process: 7:00 AM to 4:00 PM.</li>
<li>Australian Process: 11:00 AM to 8:00 PM.</li>
</ul>
<strong>Eligibility</strong>
<ul>
<li>Freshers can apply.</li>
<li>Experienced candidates can apply.</li>
<li>Good English communication skills.</li>
<li>Comfortable with voice process.</li>
<li>Graduation is not mandatory.</li>
</ul>
<strong>Benefits</strong>
<ul>
<li>Attractive salary.</li>
<li>Performance incentives.</li>
<li>Multiple shift options.</li>
<li>Part time opportunity available.</li>
</ul>
<strong>How to Apply</strong>
Contact the HR for more information or to apply.
Contact Person: HR Nandini Shaw
Phone: +91 6289632148
